ISO 21001:2018

What is ISO 21001:2018?

ISO 21001:2018 defines an Educational Organization’s Management System (EOMS) with the aim of bringing quality education to learners. Through this standard, educational institutions are able to demonstrate their competence in teaching, learning, and research. The standard helps enhance the learning experience for learners and helps bring satisfaction to them, the teachers and other members involved by implementing the EOMS effectively.

What types of educational organizations are covered by ISO 21001:2018?

The ISO 21001:2018 standard is applicable to all kinds of education providers – from kindergarten to higher education as well as vocational training and e-learning services. The standard is also applicable to educational departments of large organizations such as professional training departments.

What are the key benefits of ISO 21001:2018?

• Better alignment of educational goals and action plans
• Enable quality education for all
• Self-learning and lifelong learning opportunities
• Personalized learning and improvements in special education needs
• Consistent processes and evaluation tools to increase efficiency
• Increased credibility of the educational organization
• Enables educational institutions to provide a more personalized experience to all learners inclusive of special education needs and distance learners
• Adopting industry best practices and raising the quality of education
• Increased customer satisfaction through creating transparency in learning services
• Enhancing the competitive ability of services
• Continuous improvement through constant monitoring to improve learning processes
• Global visibility and public trust by ensuring integrity and excellence of learning programs
• Eliminate redundant services from process and minimize reputational and monetary losses