ISO 9001:2015

WHAT IS ISO 9001?

ISO 9001:2015 is a Quality Management System (QMS) that is internationally recognized as the world’s leading quality management standard. It can be used by any organization, large or small, in any sector of the economy to ensure adherence to international quality standards.

HELPS YOU IN ACHIEVING:

Customer satisfaction, process improvement, product improvement, operational efficiency, risk management, training & competence, branding and reputational enhancement.

IS ISO 9001 RIGHT FOR ME?

Any organization can benefit from using ISO 9001:2015 as its requirements support the seven universal management principles: 

• A customer focused organization
• Leadership
• People involvement
• Ensuring a process approach
• Systematic management approach
• Continuous improvement
• Fact based decision making

MY ORGANIZATION MIGHT CHOOSE ISO 9001:2015 BECAUSE:

• We want to implement the current best practice and future proof our business systems
• An international ISO 9001:2015 certification will demonstrate to my customers and stakeholders that I am current with the best business practices
• We are integrating our quality management system with our environmental management system and would like to use the compatibility of these management systems to ease the process of integration
  
  

KEY BENEFITS OF ISO 9001 CERTIFICATION

• Customer Satisfaction – Consistency in meeting customer requirements
• Reduced Operating Costs – Continual improvement of processes resulting in operational efficiencies leads to money saved
• Improved Stakeholder Relationships – Improves organizational image with staff, customers and suppliers
• Legal Compliance – Understanding the impact of statutory and regulatory requirements on the organization & its customers
• Improved Risk Management – Greater consistency and traceability of products and services means problems are easier to avoid and rectify
• Proven Business Credentials – Enhancement of branding and organizational reputation from independent verification against a globally recognized industry standard
• Competitive advantage in winning over business- An international certification is often mandatory in conducting business, therefore certification leads to greater business opportunities

WHY SHOULD MY ORGANIZATION IMPLEMENT ISO 9001:2015?

Organizations need to be customer-focused in order to have a loyal clientele. ISO 9001:2015 provides a framework for a systematic approach to business process management to meet customer requirements. It sets a standard platform for continuous growth and at the same time gives an organization a competitive edge in the global marketplace.